Customer Service

RETURNS & EXCHANGES
SHIPPING POLICIES
HOW TO MEASURE
BLANKET FITTING
Shipping Policy
 
Our standard shipping is UPS Ground and Priority Mail through the Postal Service (for small, unbreakable products).  We ship in-stock items within 24-48 hours.
UPS requires a physical street address and connot ship to a P.O. Box.  Signature may be required for delivery. 
We are located in LaGrangeville, New York, so shipping times are as follows:
 
Order Day        Next Day Second Day Third Day
Sunday
Tuesday Wednesday Thursday
Monday Tuesday Wednesday Thursday
Tuesday Wednesday Thursday Friday
Wednesday Thursday Friday Monday
Thursday Friday Monday Tuesday
Friday Monday Tuesday Wednesday
Saturday Tuesday Wednesday Thursday
 
Our Rates for the Continental United States regular shipping and handling:

 


U.S. SHIPPING COSTS

Merchandise Total Standard 3rd Day 2nd Day Next Day
Under $15.00 6.95 16.90 21.90 26.90
$15.01-$40.00 7.65 17.90 22.90 27.90
$40.01-$75.00 9.95 19.90 24.90 29.90
$75.01-$100.00 11.95 21.90 26.90 31.90
$100.01-$150.00 13.95 23.90 28.90 33.90
$150.01-$250.00 15.95 25.90 30.90 35.90
$250.01-$400.00 17.95 27.90 32.90 37.90
Over $400.01 19.95 29.90 34.90 39.90
 
Prices subject to change for oversized packages
 
Oversized Packages-Certain oversized packages may require additional shipping cost.  In the event that your order faills into our "oversized package" category, Lightning G.com will contact you before shipping for confirmation of the cost.
 
Alaska & Hawaii-We can ship either Next Day or Second Day Air via UPS.  We can also ship via Priority Mail through the Postal Service for orders under 5 pounds and under $100.00 which do not contain fragile items.  For shipments not on the main island of Hawaii, shipped items may take a day or two extra.
Justify Left
 
Packages shipped to P.O. Box will be shipped via Priority Mail through the Postal Service.  Packages must be under 5 pounds and under $100.00; and contain no fragile items.  We cannot ship to international P.O. Boxes.
 
International Orders-The cost of shipping international orders is determined by dimensional weight (or physical size) of the package and shipping destination using UPS International shipping rates.  LightningG.com has found UPS to the most efficient and reliable way to get our packages quickly and safely to international customers.  WE cannot ship to International P.O. Boxes.  We need a phone number, fax number, and/or e-mail address for ALL international orders, this will aid in prompt delivery.  Please call or e-mail for more accurate shipping costs.  We will contact you with correct shipping amount BEFORE your order is processed and your card is charged. 
 
Duty & Customs Charges-Your order may be subject to import duties and taxes.  International customers are responsible for all duties and/or taxes when your package arrives.  Please check with the local authorities for more information.
 

Lightning G Horseman's Shop is not responsible for customs charges on purchases to Canada and International Shipments.